Le Beau top quality products are truly a work of art that requires many processes over a period of time by expert artisans to create and finish every single products. Each of them is created with a custom mold in the exact size, shape and color of the final product. Le Beau planters and fountains are finished by hand by highly skilled artisans. This process is time intensive, but necessary to produce the exquisite, durable quality products that Le Beau customers have come to love and expect. Please respect our hand craft art piece, Merchandise may not be returned or refused without prior authorization and may be subject to a 15% restocking fee and any freight charges incurred. Please note that returns will not be accepted after 10 days of receipt of merchandise.